Field Collection Specialist - Bukittinggi (Unlimited Bonus Potential)

Join Indodana as a Field Collection Specialist in Bukittinggi and become a key player in delivering tailored financial solutions to our valued clients. This role offers a dynamic opportunity to leverage your negotiation skills in the field while enjoying unlimited bonus potential. In this position, you'll be responsible for visiting clients' homes to collect payments and resolve any issues that may arise, ensuring that our financial services are delivered seamlessly. With a strong focus on customer satisfaction and financial inclusion, Indodana is committed to providing innovative solutions that empower individuals and businesses in Bukittinggi and beyond.

As a Field Collection Specialist, you'll be part of a team that is dedicated to excellence and continuous improvement. You'll have the chance to work with cutting-edge tools and software, such as Salesforce and SAP, to manage and track your collections efficiently. This role is perfect for someone who thrives in a fast-paced environment and is passionate about helping others achieve their financial goals.

If you're ready to take on this exciting challenge and make a real impact in the financial services industry, we invite you to apply for the Field Collection Specialist position at Indodana in Bukittinggi. Join us and be part of a team that values your skills, dedication, and commitment to excellence.

📋 Tanggung Jawab Pekerjaan

• Visit clients' homes to collect payments and resolve any issues that may arise.
• Utilize Salesforce and SAP to manage and track collections efficiently.
• Build and maintain strong relationships with clients to ensure their satisfaction and loyalty.
• Provide excellent customer service and support to address any concerns or questions.
• Identify and implement strategies to improve collection efficiency and accuracy.
• Collaborate with the team to achieve monthly and quarterly targets.
• Stay updated on industry trends and best practices to enhance your performance.
• Participate in training and development programs to continuously improve your skills and knowledge.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum 2 years of experience in field collections or a similar role.
• Proven track record of achieving collection targets and improving collection efficiency.
• Strong negotiation and communication skills.
• Excellent customer service and relationship-building abilities.
• Proficiency in using Salesforce and SAP.
• Familiarity with the financial services industry, particularly in the microfinance sector.
• Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

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